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At Not Forgotten Home and Community Services, we are dedicated to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to meet the requirements of local laws and regulations to provide a barrier-free digital experience for everyone. Our commitment to accessibility is an integral part of our mission to champion the uniqueness of all individuals and foster greater inclusion and independence.

ACCESSIBILITY STATEMENT

This statement reflects our ongoing efforts to make our website, Not Forgotten Home and Community Services, more accessible to individuals with disabilities. We are continually working to enhance the usability and accessibility of our digital platforms to ensure that all visitors can navigate, understand, and interact with our content effectively.

What web accessibility means to us

Web accessibility is about creating an inclusive online environment where individuals with disabilities can perceive, understand, navigate, and interact with digital content effectively. At Not Forgotten Home and Community Services, we are dedicated to providing a seamless and enriching digital experience for all individuals, regardless of their abilities.

Our commitment to web accessibility

We have aligned our website with the Web Content Accessibility Guidelines (WCAG) [2.0 / 2.1 / 2.2 - select relevant option] to ensure that it meets the specified accessibility standards. Our digital content is designed to be compatible with assistive technologies, such as screen readers and keyboard navigation. In our pursuit of accessibility, we have implemented various measures, including:

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  1. Regular Accessibility Audits

    • Performed manual and automated accessibility testing using tools like Axe, Lighthouse, or WAVE.

    • Reviewed site pages for WCAG 2.1 AA compliance.

    • Included user testing with assistive technologies such as screen readers (JAWS, NVDA, VoiceOver).

  2. Identified Accessibility Issues

    • Documented all violations and barriers, including missing alt text, poor color contrast, lack of keyboard navigation, and improper ARIA roles.

    • Prioritized issues based on severity and impact on users with disabilities.

  3. Remediation of Issues

    • Updated code to include appropriate semantic HTML elements and ARIA attributes.

    • Ensured all interactive elements are operable via keyboard.

    • Added descriptive alt text to all meaningful images.

    • Fixed contrast issues for text and UI components to meet minimum contrast ratios.

    • Improved focus indicators and logical tab order for better navigation.

  4. Continuous Testing and Monitoring

    • Integrated accessibility checks into the development workflow (e.g., via CI/CD).

    • Scheduled routine re-evaluations to ensure ongoing compliance as the site evolves.

  5. Training and Awareness

    • Provided training for developers, designers, and content creators on accessible design and coding practices.

    • Established internal accessibility guidelines and checklists.

  6. User Feedback and Iteration

    • Enabled mechanisms for users to report accessibility barriers.

    • Used feedback to drive continuous improvements to accessibility features.

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Declaration of partial compliance with the standard due to third-party content.

Some pages on our website may include third-party content that does not fully conform to our accessibility standards. We are actively working to address these instances and achieve full compliance with the specified accessibility standards.

Accessibility initiatives within our organization 

Not Forgotten Home and Community Services is committed to fostering accessibility beyond our digital platforms. Our physical locations and facilities are designed to accommodate individuals with disabilities, including designated parking spaces, wheelchair-accessible entrances, and other accommodations to ensure a welcoming environment for everyone.

Feedback and support

Your feedback is invaluable to us as we strive to enhance the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please reach out to our accessibility coordinator:

Laura Stuart

lstuart@nfhcs.org


 

Not Forgotten Home & Community Services (NFHCS) is an Equal Opportunity Employer that does not and shall not discriminate on the basis of race, color, religion (creed), minorities, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. © 2026 - Not Forgotten Home and Community Services

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